What Happens After a Workplace Injury? Understanding the Workers' Compensation Journey
By: Erica Malzahn, LPN
Thursday, May 14, 2026
Tundra Lodge
7:30AM – 9:30AM
ABOUT THE PROGRAM:
When a workplace injury occurs, knowing what happens next is critical. This presentation provides a step-by-step overview of the workers' compensation process, highlighting the roles of HR, supervisors, medical providers, and claims professionals. Designed for HR leaders, this session focuses on communication, documentation, and proactive strategies that help improve outcomes for both employees and employers.
Key topics include:
-
What to do immediately after a workplace injury
-
Injury reporting and documentation
-
Medical treatment and provider coordination
-
Claims handling and communication
-
Return-to-work and accommodation strategies
-
Common pitfalls and HR best practices
ABOUT THE SPEAKER:
Erica joined BayCare Orthopedics and Sports Medicine in 2018 as a float nurse, where she gained extensive and well-rounded experience across the orthopedic specialty. In 2022, she transitioned into the role of Workers’ Compensation Coordinator, focusing on building a comprehensive Workers' Compensation program for BayCare Orthopedics and Sports Medicine. She takes great pride in her work and is a self-proclaimed safety geek as she has seen firsthand how even the most minor injury can impact a worker and the company.
Erica is an active member of the Northeast Wisconsin Manufacturing Alliance Safety Task Force and the Alliance of Women in Workers’ Compensation, where she collaborates with industry professionals to advance safety culture and best practices.
Outside of work, Erica enjoys spending time with her husband, her son Brayden, and their two cats, Jack and Leo, traveling and reading. She is an avid football fan - Go Pack & Blizzards - and takes great pride in running a women’s-only fantasy football league.
MEETING SCHEDULE:
7:30AM – 8:00AM Registration and Breakfast Buffet
8:00AM – 8:15 AM SHRM Business and Sponsor
8:15AM – 9:30AM Presentation
Reservation Deadline: Friday, May 8th at 5:00 PM.
$35 – GB SHRM Members
$40 – Guest of GB SHRM Member/Non-Members
$20 – SHRM Student Chapter Member
.png)
