Leaking the Truth: Establishing Credibility or Deception Through 5 Channels of Communication

By: Bruce Jacobs
Wednesday, February 12, 2025

Tundra Lodge

7:30AM – 9:30AM

ABOUT THE PROGRAM:

Imagine being able to know what people are really thinking and feeling, or what their words really mean.  Imagine being able to use scientifically proven techniques and clues to get to the truth in both your personal and professional life.

Behavior and language are in our DNA. Our brains tell us we are not supposed to lie. When we do, micro expressions, body gestures, voice/verbiage changes and baseline behaviors are all affected. This is due to a conflict between cognitive thinking and emotions, which causes leakage or clues of deception. Humans are unable to control most of these reactions. With the right training, you can begin to spot the clues of deception or true emotion. These are critical skills to recognize what witnesses, suspects, co-workers or even salespeople are really thinking and feeling.

Learning Objectives:

· Be familiar with the top 5 indicators.

· Develop a standard of routine questioning to recognize baseline behaviors. 

· Prepare questions which prompt an emotional response. 

· Put it all together to recognize deceptive behaviors vs true emotion through micro expressions, body gestures, voice inflections and the verbiage people choose.

ABOUT THE SPEAKER

Bruce Jacobs is a 30-year retired veteran of the Manitowoc Police Department in Wisconsin and a Licensed Private Investigator. He is considered an expert witness in all five channels of communication and has completed an estimated 10,000 interviews over the course of his career working on cases regarding a wide range of serious crimes. His career includes: 18 years as a School Resource Officer, 25 years as a DARE Officer, work with the ICAC (Internet Crimes Against Children) and has served on many boards and committees.  In addition to his career with the Manitowoc Police Department and his work as a Board member, he started and owned Advantage Driving School LLC. 

Bruce has a bachelor's degree in administration of justice and has specific training and certification in many fields including Micro Expressions, Behavioral Analysis and Statement Analysis, Scientific Content Analysis, CPTED (Crime Prevention Through Environmental Design), Security Surveys, Workplace Violence Prevention and Scams.  Over the past 35 years, he has made presentations on these topics to help educate others to be aware of their surroundings to ensure they don’t become a victim.  These real-life topics will help keep you safe and know what others are thinking.   

Meeting Schedule

7:30AM – 8:00AM                            Registration and Breakfast Buffet

8:00AM – 8:15 AM                          SHRM Business and Sponsor

8:15AM – 9:30AM                            Presentation  

Reservation Deadline: Friday, February 7^th at 5:00 PM.     

$30 – GB SHRM Member*

$40 – Guest of GB SHRM Member/Non-Member*

$15 – SHRM Student Chapter Member