How To Improve Your Employee Experience Through Employee Journey Mapping

By: Paul Lopushinsky
Wednesday, February 25, 2026

12:00PM - 1:00PM

ABOUT THE PROGRAM:

Employee Journey Mapping is a powerful tool to help organizations understand and improve the stages of an employee's journey. It can help organizations understand the "moments that matter" for employees and improve the employee experience. They can help you gain a better understanding of employee's needs. 

In this presentation, you will learn about the fundamentals of employee journey mapping. By understanding the learnings an employee journey map can offer, you can find those critical "moments that matter" for employees. 

Paul Lopushinsky, founder of Playficient, will work through a practical example of building an employee journey map by navigating through the map that comes from a cumulation of past client work and best practices. 

Learning Objectives:

• What is an employee journey map and the benefits of creating one?
• How to decide what and who to focus on with your employee journey map.
• How to conduct interviews and collect feedback for your journey maps.
• How to prioritize solutions and improvements identified through building your employee journey map.

ABOUT THE SPEAKER: 

Paul Lopushinsky (Law-puh-shin-ski) is the founder of Playficient, a consultancy helping organizations create better employee experiences. 

Areas of focus for Playficient include the following:

• Employee Journey Mapping for identifying the strengths and shortcomings of the employee experience.
• Utilizing the Eight Play Personalities to create better work cultures that don't rely on fancy office perks or forced fun. 

MEETING SCHEDULE:

12:00PM – 1:00PM                         Presentation  

Reservation Deadline: Friday, February 20^th at 5:00 PM.     

$25 – GB SHRM Member*

$30 – Guest of GB SHRM Member/Non-Member*

$10 – SHRM Student Chapter Member