At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. 

The Training Manager is responsible for advancing the technical knowledge, skills, and abilities of Nicolet’s employees.  This position works collaboratively with revenue lines and support areas of Nicolet to assess, design, and implement effective methods to advance performance and to develop skills what will lead to sustained performance.

 As a Training Manager, you will:

• Work collaboratively with senior leaders (or other business partners in functional areas of Nicolet) to perform a needs (gap) assessment to identify the knowledge and skills necessary to maximize  employee performance.
• Oversee the content and facilitation of all internal training focused on technical knowledge and skills (including, but not limited to, foundation courses, workshops, field training programs, connect calls, new employee orientation, creation of written job aids, and ad hoc projects as needed) for all functional areas of Nicolet.  
• Evaluate the results of all internal training programs. 
• Exercise discretion and independent judgment in the design, development, and implementation of internal training programs for managers and employees.  Coordinate and facilitate training sessions as appropriate.
• Exercise discretion and independent judgment to develop and maintain training plans for all job titles to ensure effective and consistent onboarding and initial training for all new or transferred employees. 
• Work cooperatively with the talent development team and other members of human resource team. 
• Implement and maintain an effective learning management system (LMS) and use data to recommend changes to future offerings. Develop content within “Career Management” tool through HRIS and train managers to maximize use of tool.  
• Assess the effectiveness of external training offerings and make recommendations regarding use of external sources, as necessary.  
• Foster motivation to learn with employees through the development and maintenance of learning activities and instructional programs.  Ensure all training materials are up to date with industry best practices and regulations.
• Manage and direct the members of training team to ensure the successful implementation of company learning programs and initiatives. Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Performs all other duties as assigned. 

SUPERVISORY RESPONSIBILITES:
Directly supervise the Training Team in accordance with Nicolet’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work to team members; appraising performance of team members; coaching, mentoring and development planning for team members; rewarding and disciplining team members; addressing complaints and resolving problems.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated ability to work independently.
• Ability to use discretion and independent judgment in carrying out tasks.
• Positive attitude that will encourage and motive employees to expand their knowledge and experience.  
• Strong interpersonal, consultative, analytical, and organizational skills.
• Ability to relate to people at all levels of an organization, and to work cooperatively.
• Excellent written and verbal communication skills.
• Excellent presentation skills, both in-person and virtually.
• Ability to analyze data and exercise good judgment that balances needs of employes with those of Nicolet.    
• Creative thinker with an ability to propose energetic and forward-thinking solutions 
• High ethical standards.
• Collaborates effectively and provides timely solutions.
• Proficient knowledge of bank products and banking industry.
• Proficient in Word, PowerPoint, Excel and other graphic and written formats.  

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or higher degree in Training and/or Development or Human Resource Development or related field preferred
• 2+ years in training or related Human Resources experience and 5+ years in training and development in banking industry. 
• Experience with Microsoft Word, Excel, and PowerPoint required.
• Experience designing learning programs to develop emerging talent and enhance learning experiences for existing leaders.
• Strong understanding of adult learning.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. 

Equal Opportunity Employer/Veterans/Disabled

If interested, please apply on our website - https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2723beb2-81a9-429b-b2f9-fe9cd6c9a60e&ccId=19000101_000001&lang=en_US&jobId=9200776649058_1&&source=EN