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Green Bay Chapter SHRM

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Sr. Associate Development Facilitator (Trainer)

23 Sep 2022 10:45 AM | Anonymous

Company: Festival Foods

Location: De Pere, WI Support Office

Job Title:             Senior Associate Development Facilitator (Learning & Development Trainer)                     

FLSA Status:       Salary

Reports To:         Associate Development Director in Human Resources


Overview:  The Sr. Associate Development Facilitator is responsible for developing and delivering engaging training programs that will focus on addressing critical business needs.  The Sr. Associate Development Facilitator partners with leaders to understand training needs and delivers training that will improve knowledge retention and increase positive behaviors among our associates.  


  • Facilitates training and development programs for Festival Foods
  • Responsible for the administration of training programs by ensuring proper development, and execution of training as well as providing communication and feedback to all involved parties
  • Partners with operational and support leaders to identify training needs, develop training expectations and curriculum
  • Designs and facilitates creative and engaging learning programs in various forms including webinar, classroom, PowerPoint and web-based to address the needs of associates
  • Monitors quality and performance metrics in order to recommend, design, and/or modify learning programs
  • Designs, and prepares classroom handouts, instructional materials, reference materials and support tools
  • Presents learning content at Festival learning and development events
  • Administration of content, scheduling, and communication for company-wide training programs
  • Documents and maintains training records utilizing the company’s online learning platform
  • Stays up to date on new trends and tools in employee development
  • Other duties as assigned



  • Bachelor’s Degree is required
  • Strong training and facilitation experience, 10 years professional training experience in a business setting in roles such as corporate trainer, learning and development specialist or similar titles, preferably in a customer service organization
  • Strong instructional design experience, one year experience using the ADDIE model is preferred
  • Strong written and oral communication skills
  • Ability to work in a fast-paced, dynamic environment managing multiple priorities
  • Ability to maintain confidential information
  • Ability to develop and maintain strong partnership throughout all areas of the company
  • Self-motivated and demonstrates the ability to drive a project to completion



The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

  • Spend a majority of the day in the office standing/sitting at a desk
  • Ability to perform in front of large groups of people
  • During the facilitation of training, you may be on your feet up to 8 hours
  • 25-30% travel required




The Sr. Associate Development Facilitator is a salaried position.

Festival Foods serves guests in over 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries; we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.


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